Notifications
The Right People Informed at the Right Moment
Event-driven, role-based notifications that surface what matters without flooding teams with noise.
When project information lives in disconnected systems, the right people often hear about critical events too late. The Notifications module delivers role-based, event-driven alerts across the platform, from incidents, approvals, overdue actions and milestones, so action follows events without manual chasing.
Key Outcomes / Benefits
Reduce response time on critical events by routing notifications instantly to the right people.
Reduce manual chasing on overdue actions, approvals and submissions.
Improve adoption by surfacing relevant events to each user, not generic platform noise.
Strengthen governance through systematic alerting on policy and threshold breaches.
Reduce reliance on email summaries that bury critical events in volume.
How it Works
Use Cases
Integrations / Platform Compatibility
Notifications operate across the entire platform, including incidents from Health and Safety, approvals from Requests and Approvals, variations from Change Order Management, claims from Contract Management, milestones from Schedule Management, and field events from Site Work Diary and Mobile Applications.
FAQs
Can users control what they are notified about?
Yes. Users can manage personal preferences for delivery, frequency and quiet hours within the policy boundaries defined by enterprise administrators.
Are notifications available outside the platform?
Yes. Notifications are delivered through in-app channels and email, with mobile push supported through the Wilotus mobile application.
Can notifications escalate when unanswered?
Yes. Critical notifications can escalate through defined pathways when not actioned within configured timeframes.